For operators and social performance teams
Grievance mechanism diagnostic
Score your operational grievance mechanism against the effectiveness criteria in the UN Guiding Principles.
Most mechanisms pass on paper and fail in the village. This walks through accessibility, predictability, transparency, rights compatibility and the rest, and tells you which of them your mechanism would actually survive being tested on.
About 10 minutes
Also in Français (opens in a new tab) and Português (opens in a new tab).
