· 10 min read
Crisis Communications When Trust Has Collapsed
When a community has stopped believing anything your company says, better messaging is not the fix, and reaching for it makes the hole deeper.
Topic
4 articles on this.
· 10 min read
When a community has stopped believing anything your company says, better messaging is not the fix, and reaching for it makes the hole deeper.
· 10 min read
When a community shuts your operation down, the most expensive mistake is not the stoppage. It is what the stoppage tempts you to do next.
· 10 min read
A security-led response to community tension is the single most dangerous reflex on a mine site. Not the most common. The most dangerous.
· 10 min read
A blockade is a message, not the problem. By the time a community physically closes your road or your gate, it is telling you that every quieter channel...
A 30-minute call is enough for me to understand the situation and tell you honestly whether I can help. Active opposition, a social license problem, an FPIC process that needs an independent facilitator, a negotiation a community has to prepare for, or a conflict that is not public yet but will be. It makes no difference which side of the table you are on. No obligation, no generalist pitch.
Every first conversation is confidential.