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The Role of Apology and Acknowledgment in Mining Conflict Resolution
A genuine apology is the foundation of durable mining conflict resolution. A practitioner guide for community relations directors and ESG leaders.
Free tool
Corporate Apology Acknowledgment Readiness Assessment Mining
The Corporate Apology and Acknowledgment Readiness Assessment. A diagnostic tool for mining executives, community relations leaders, and mediators.
Where should I send it?
Give me an address and the pdf arrives as a link you can open on any device. I do not send anything else unless you ask for it on the second box.
PDF, about 45 KB.
The article it comes from
This tool was built alongside The Role of Apology and Acknowledgment in Mining Conflict Resolution , which explains the thinking behind each section. The tool is the part you take on site.
Everything else that is free
The three diagnostics score your grievance mechanism, your due diligence process or a community's readiness to negotiate, and the tension map tracks where friction is being reported.
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